👉 Watch Episode 1 of Commercial Lane here!
We’re proud to launch Commercial Lane, a new podcast powered by National Truck Protection®, designed to deliver honest, in-depth conversations with the people shaping the future of the trucking and fleet industry.
Our first episode features Mark Milbury, Executive Manager at Parks Leasing and Parks Automotive Group. In a live, in-person recording, Mark sat down with NTP’s Craig O’Hare to discuss what makes partnerships succeed in an industry facing constant change.
Key Themes from the Conversation
1. Trust and Partnerships
Mark emphasizes that trust isn’t just a buzzword — it’s built through shared goals, transparency, and accountability. Misalignments will happen, but the strength of a partnership comes from resetting to common ground and focusing on what matters: the customer.
2. Flexibility in Fleet Management
From recalls to financing challenges, fleets today must stay flexible. Diversifying vehicles, rethinking financing strategies, and adapting quickly to market changes is crucial for growth.
3. Protecting Vehicles and Upfits
The conversation highlighted a major evolution in fleet protection — going beyond engines and transmissions to cover upfits like hydraulic lifts, lighting systems, and specialized equipment. Many fleet managers don’t realize this protection is possible, and the demand has been immediate, particularly in the municipal space.
4. The Municipal Opportunity
With new state contracts in North Carolina, South Carolina, and Virginia, Parks is helping police, fire, and government fleets secure coverage that keeps essential vehicles on the road. Zero-deductible options and the ability for municipal garages to complete repairs in-house are proving to be game-changers.
Why It Matters
Every mile matters for a fleet. Unexpected breakdowns can derail operations, cash flow, and long-term growth. This episode drives home how partnerships, protection, and adaptability create resilience in the face of uncertainty.
Stay tuned for more episodes featuring industry leaders and insiders — because when it comes to commercial vehicles, protection isn’t just a product. It’s a partnership.
